Cancellation Policy

No penalty will be incurred for cancellations where 48 hrs notice prior to check-in time is provided.
Failure to cancel will incur a penalty equivalent to the first night rate.

For your own protection, we strongly recommend that all customers secure Travel Insurance.


Any person who reserves 3 rooms or more, over 60 days in advance without the *personal details of actual room occupants is subject to Motel Policy as follows.

As Privacy Laws prohibit Motel staff from divulging/discussing reservations information to third parties, the person holding the multiple room reservations must collect/ coordinate the *personal details of proposed room occupants.

At 60 days, the person holding multiple room reservations must agree to email *personal details of all room occupants to:
Failure to comply with this Motel Policy will result in such reservations being cancelled

* Personal details

  1. Name of (1) person who will be recorded as the person who will Register on the first day of occupancy
  2. Number of occupants 12 and over (adults)
  3. Number of occupants under 12 (children)
  4. Email address
  5. Contact (mobile) telephone number
  6. Credit Card details: Name, Number, Expiry date (payment is not taken until check-in)
  7. Expected time of arrival – please note that reception opens at 1400 (2pm) Sun-Thur, and 1300 (1pm) Fri/Sat

Any room(s) that remain unallocated at 60 days will be deemed vacant.